Mark Entrekin is a solutions driver and achiever. He brings over 20 years of tremendous, measurable experience as
a positive, innovative, pull up his shirtsleeves, lead to success, solutions driven professional. This includes extensive
knowledge in creating climates that increase desire,
commitment and motivation to succeed.
His diversified background in project, program and team management brings you an increasingly complex
understanding of unique and exciting insights in effective problem solving, coordination, planning, scheduling,
mitigation, risk management, proposal development and efficient process improvement. His background and driving
attitude gives you results in measured successes. He drives this success through Agile and
iterative methodologies.
Mark provides excellent coordination with direct issue resolution and outstanding communication skills. He also
builds on strong relationships with officers, peers, subordinates and customers. He is a fast thinker, great leader,
learns quickly and able to expand knowledge with others through the Adult Learning Theory as he successfully
exceeds assigned goals through his team.
He also has tremendous experience in Agile, ITIL and SDLC methodologies. Additional abilities include working
with customer technology, support requirements, strong communication skills, excellent presentation expertise with
solid interpersonal skills for team and client interaction, balancing and prioritizing work that promotes his analytical
and
problem solving capabilities.
| Agile/Scrum | Integration Management | Performance Improvement | SDLC |
| Business Analysis | MS Project | Project Management | SharePoint |
| Configuration Management | MS Suite, Outlook | Quality Assurance (QA) | SQL |
| Infrastructure Management | PMI/PMP candidate | Rational Unified Process | Test plans/execution |
Precision Mechanical Contractors, Inc. April
2010 to Current
Director, Business Development
·
Creates and manages long-term
relationships including identifying
ongoing revenue opportunities
·
Directs coordination with new
and existing vendors, Chambers of Commerce and power
companies
·
Negotiates prices, materials,
estimates labor, schedules tasks and
manages the service team
Ceridian Corporation, Atlanta, GA – through Ciber,
Inc.
Nov. 2009 to March 2010
Project Manager, Military One Source Technical Center of
Excellence
·
Created master project plan
and schedules for multiple projects utilizing Microsoft Project
2007
·
Led in the initiation of
three projects requiring DIACAP to ensure risk management
accreditation
·
Projects included Business
Intelligence, Customer Portal and Content/Data Management
·
Coached in the use of Agile (Scrum) methodology
with on-site and off-site projects
United Launch Alliance
(ULA), Littleton, CO - contract
August 2008 to July 2009
Business Analyst / Project Manager / Tier-3
Support
·
Led the DSS (Decision Support
System) Oracle conversion to ULA Data Warehouse (DW)
·
Created Functional
Specification/C&A Documentation for merging corporate
systems
·
Utilized SAP BI/ECC to
convert/consolidate data from Legacy ULA to SAP DW
·
Scheduled priority reporting
processes with Legacy Lockheed Martin and Boeing users
Echent Consulting
March 2008 to August 2008
Technical Writer/Tester
· Contracting for Test Common (www.TestCommon.com) as a technical writer and for ProtoTest
(
www.ProtoTest.com) as a tester while searching for employment
Agilysys, Inc., Las Vegas, NV Nov.
2007 – January 2008
Manager, Development Solutions
· Led, coached and taught the development team in Agile/Scrum methodology with Point of Sale (POS)
applications where each system utilized multiple server environments with Agile/Scrum, SharePoint,
MS Project, Outlook, IBM hardware, SDLC (Systems Development Life Cycle), MS Framework,
embedded testing and
scripting languages
· Opened direct communication with our vendors and customers in understanding, testing and scheduling
installations/updates across the United States and
Internationally
· Development Manager for the travel and hospitality industry including hotels, restaurants, casinos and
cruise ships with
iterative benchmarking for operational
performance
DeVry University, Colorado Springs, CO May
2003 – October 2005
Instructor – Adjunct/Part-time – strong emphasis on
Adult Learning Theory
·
BUSN-115 - Introduction to Business
and Technology
BSOP-206 - Operations Management
·
BUSN-460 & CIS433 - Senior
Capstone Courses ECOM-210
- Fundamentals of E-Commerce
·
MGMT-303 - Principles of
Management SOCS-185
- Essentials of Sociology
Contract Consultant for multiple companies March
1999 – October 2007
Program Manager
Level 3
Corporation, Broomfield, CO through Harvey Nash, Inc.
· Completed the Unity Communication Plan that defined all communication media and processes as an
overall framework for managing and coordinating the wide variety of infrastructure that, directly or
indirectly, provided results in the overall program. Utilized RUP (Rational
Unified Process).
· Led in the modifications to the Program Charter, including all areas of program scope, as the Charter
is a
critical element in the program process and needs to be the single point of
reference
· The Charter also served as a contract between the sponsors, developers, testers and users stating
what
will be delivered according to the agreed upon budget, schedule, risks,
resources and standards
· Assisted the current leadership in developing a Project Management Office by demonstrating the ROI
benefits of strong
project planning with Agile/Scrum, MS Project 2003, SharePoint and
Outlook
·
Implemented the use of
Agile/Scrum and Project Management (PMI) standards into the
organization
·
Assisted and trained
employees and contractors on Project Management and the use of Project
2003
· QA Project Manager for Verizon Business Integration Test and Production Parallel utilizing Microsoft
Project, Mercury
Test Director and Requisite Pro
· Led the deployment integration team including master projects with over 600 high-level test steps and
thousands of detail tasks where I coordinated sub-project testing through the management of 108
different billing
(or billing impacted) systems and 15 separate divisions
· The Production Parallel schedule I created/managed included over 300 summary level steps with over
70 different billing systems and over 15 separate detailed project plans in environment build, planning,
testing and
execution of a mirrored production process
· Consultant to businesses on management, marketing, construction, transportation, internet, E-Commerce,
Information Systems (IS) and telecommunication
resources
· Identified and managed accounts in financial planning within the insurance and mortgage brokerage
industries by writing and modifying internal processes in sales management and
sales reporting
· Liaison to political Boards in areas that affect City’s, Town’s, County’s and the State in reflection of existing
contracts and/or Inter-Governmental Agreements (IGA)
· Project Manager for local and remote test teams in back-to-back (quarterly) Production Parallel test releases
with responsibility for all phases of Quality Assurance
(QA)
· Facilitated test management throughout multiple departments and remote organizations utilizing Agile/Scrum,
MS
Project and MS Outlook
· Assisted the testing and QA in the 2001.3 release of Managed Services Production Automation (MSPA) with
achievements including hands-on testing, leading QA within multiple departments, local and remote, test all
modifications
within the organization while improving the communication between local and
remote entities
· Facilitated requirements between network engineers, network operations, product development, QA, training
and implementation
to streamline production effectiveness
· Achievements included building communication procedures between departments with technical staff and
providing links
between isolated areas to increase communication and
understanding
·
Integrated full life cycle
methodology, reviewed executive level reports with client
management
MCI, Colorado Springs, CO
June 1994 - December 1998
Program Manager
· Led, tested, converted and deployed numerous projects utilizing the SDLC in Benefits, Human Resources and
Payroll with American Software International (ASI)
applications
· Interviewed and selected skilled applicants to improve team capabilities and trained employees (permanent
and
contract) in HR, conversions, leadership, quality assurance and testing
processes
·
Integrated the ASI Human
Resources Information System (HRIS) with the existing ASI Payroll
system
SQuAD (Software Quality Association Denver)
Collegiate Advisor - DeVry University, Colorado Springs
Vice-Chair, El Paso County Highway and Traffic Commission
Commencement Speaker, DeVry University, 2003 Graduating Class
Colorado Coordinator, The Best Parent is Both Parents, Children’s Rights Council
Steering Committee/Board Member - Pikes Peak Regional Transportation Authority
Chair, Pikes Peak Regional Transportation
Authority - Citizen's Advisory Committee
EDUCATION
MA/Organizational Management - 1999, University of Phoenix, Colorado Springs, CO
BS/Business Information Systems - 1997, University of Phoenix, Colorado Springs, CO
Studies in Chemical
Engineering & Computer Science, Texas Tech University, Lubbock,
TX
To contact Mark Entrekin, please call (601) 850-3900.