Mark Entrekin - Resume

Mark Entrekin, MA

Who am I?

First, I would like to start with my mission statement which is to live my life as completely, honestly and compassionately

as possible with consistent doses of reality mixed with the imagination and dreams that all things are possible as long as I

set my mind to creating solutions through listening, understanding, planning and follow-through.

I feel my experience and/or background is very diverse. I continually increase my education through corporate training,

internet, books and/or magazines to ensure that I stay on top of changing trends that might allow me to improve personally

and professionally.

I feel that I am a driver, strong toward completing the goals that we agree on, I am very self-motivated and dedicated to my

Manager and/or Director as well as the corporation.

I understand there are times when we have to jump through hoops for funding and budgets; sometimes we have to hurry up

and wait, start then stop as we focus on our goals. I feel that achieving the goals that we set is our top priority.

I feel I am great working with people and understanding their needs before expressing mine. I like to earn their trust and

belief. There are times where we can follow a methodology to the “T” and many times where we have to learn the hard

way, sort of school of hard knocks.

I work toward following all actions, resources and/or processes, when possible, so that they can be utilized in the most

effective and efficient manner.

I personally enjoy tracking goals, tasks and accomplishments on a consistent, timely and on-going basis.

I enjoy working with teams in Agile environments as well as structured waterfall environments. In whatever methodology is

chosen, I think it is very beneficial to provide accurate cost and schedule estimates with quick end-result identification to

management, sponsors and end-users.

My approach to accomplishment is fairly well defined through consistent personal and/or team communication, based on the

methodology utilized, so issues and risks can be identified as soon as possible.

I am passionate about what I do so I work to maintain strong communication toward goal success, to be on time, under budget,

within scope and continually monitoring Testing/Quality Assurance (QA) metrics throughout the process.

I am a strong planner and stress that a published plan is followed or we initiate some defined or recognized change control process

so we can validate any changes.

On the personal side, I:

a) Enjoy working or volunteering with National, State and Local transportation/development projects

b) Enjoy tasting and appreciating wines from local or international wineries

c ) Constantly trying to improve at golf and tennis but I enjoy the game more than the final score

d) I enjoy travel and my passport is up-to-date and ready to fly!

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Resume:

PROJECT MANAGEMENT, BUSINESS ANALYST OR TESTING

Mark Entrekin is a very positive, self-motivated, solutions driven professional with extensive experience in completing goals by establishing a climate that creates desire, commitment and motivation to succeed. He is immediately available to a position where he can dedicate his strong, diversified experience to complete goals on time, within budget and to specification. He is a fast thinker, learns quickly and a very successful communicator.

CORE COMPETENCIES

Agile/Scrum

Integration Management

Performance Improvement

SDLC (Life Cycle)

Business Analysis

MS Project

Project Management

SharePoint

Configuration Management

MS Suite, Outlook

Quality Assurance (QA)

SQL

Infrastructure Management

PMI/PMP candidate

Rational Unified Process

Test plans/execution

PROFESSIONAL EXPERIENCE / ACCOMPLISHMENTS

Agilysys, Inc.,                                                                                                 2007 – 2008

Manager, Development Solutions

Managed a Distributed Delivery team in Point of Sale (POS) applications
Opened direct communication with customers in understanding and scheduling program updates worldwide
Worked with vendor based SmartCard systems and reward programs
Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and SharePoint

Contract Consultant – Project Manager                                                    1999 – 2007

Level 3 Corporation, Broomfield, CO through Harvey Nash Consulting

Completed Unity Communication Plan defining all communication media and processes framework
Managed the Program Charter for the Unity program including all areas of the program scope
Presented at weekly Unity lead meetings on program status, accomplishments, risks and issues
Strong utilization of MS Project, Primavera, Rational Unified Process (RUP), Siebel and SharePoint

Current, Inc., Colorado Springs, CO through TekSystems Consulting

Led in the development of the Project Management Office (PMO)
Implemented the use of Project Management Institute (PMI) standards
Managed projects including Accu-Sort upgrade, Ecometry to Forecast 21 and Internet Work Order Tracking
Trained employees in Project Management, MS Project 2003, SharePoint, Outlook and Agile methodology

MCI/Verizon Business, Colorado Springs, CO through Comsys Consulting

Project Manager for the Verizon Business Integration Test and Production Parallel schedules
Managed the integration test team of 108 different billing (or billing impacted) systems
Worked with the managers nationwide to acquire appropriate representation
Utilized informal Agile/Scrum, Microsoft Project, Mercury Test Director, Rational Requisite Pro and SQL

ECHENT, LLC, Consulting, Colorado Springs, CO

Consultant to multiple businesses on management, transportation, Internet, E-Commerce, CRM and ERP
Identified and managed new accounts in insurance, financial planning and mortgage lending.
Liaison to political Boards in areas that affect existing contracts or Inter-Governmental Agreements (IGA)
Managed a $60 million annual non-profit budget with contract pricing, viability and cost negotiation

DeVry University, Colorado Springs, CO, Instructor – Adjunct/Part-time

·         Instructor for the following courses:

ü       BUSN-115 - Introduction to Business and Technology        BSOP-206 - Operations Management

ü       BUSN-460 & CIS433 - Senior Capstone Courses                 MGMT-303 - Principles of Management

ü       ECOM-210 - Fundamentals of E-Commerce             SOCS-185 - Essentials of Sociology

WorldCom, Colorado Springs, QA/Test Manager through Comsys Consulting

Managed local and remote Quality Assurance (QA) teams in back-to-back Production Parallel test releases
Coordinated project plans, test plans, execution and implementation of enterprise order entry systems
Provided positive leadership, on-going direction and activity integration with internal/external teams
Utilized informal Agile/Scrum, Microsoft Project, Mercury Test Director, Rational Requisite Pro and SQL



Rhythms NetConnections, Inc., Project Engineer through Modis Consulting

Facilitated requirements between network engineers, network operations, product development, QA and test
Led in process improvement, training and implementation to streamline production effectiveness
Built communication procedures between isolated areas to increase communication and understanding
Integrated full Software Development Life Cycle (SDLC) methodology

MCI, Colorado Springs, CO                                                                                                            1994 - 1998

Project Manager (Contract to Permanent)

Directed, led and tested numerous projects utilizing the SDLC in Benefits, Human Resources and Payroll
Trained employees in project management, leadership, quality assurance, testing processes
Utilized Waterfall Methodology (Requirements, Design, Implementation, Verification and Maintenance)
Performed intensive testing to integrate the ASI (American Software International) Pension/Benefits system

Additional career positions in prior organizations

Software Developer to Project Management

Instrumental in programming and Project Management for the AT&T/US West diversification, Fitzsimmons Army Medical Center conversion, Texas Tech Health Sciences Center, Pace Warehouse, American Management Systems (Sprint), American Television and Communications Corporation, Storage Technology, Oppenheimer Asset Management and Diners Club.



PROFESSIONAL LEADERSHIP AND AFFILIATIONS

Project Management Institute, Denver, CO

SQuAD (Software Quality Association Denver)

Collegiate Advisor - DeVry University, Colorado Springs

Vice-Chair, El Paso County Highway and Traffic Commission

Commencement Speaker, DeVry University, 2003 Graduating Class

Colorado Coordinator, The Best Parent is Both Parents, Children’s Rights Council

Steering Committee/Board Member - Pikes Peak Regional Transportation Authority

Chair, Pikes Peak Regional Transportation Authority - Citizen's Advisory Committee

EDUCATION

MA/Organizational Management - 1999, University of Phoenix, Colorado Springs, CO

BS/Business Information Systems - 1997, University of Phoenix, Colorado Springs, CO

Studies in Chemical Engineering & Computer Science, Texas Tech University, Lubbock, TX

To contact Mark Entrekin, please call (303) 681-9463.

Agile/Scrum	Integration Management	Performance Improvement	SDLC (Life Cycle)
Business Analysis	MS Project	Project Management	SharePoint
Configuration Management	MS Suite, Outlook	Quality Assurance (QA)	SQL
Infrastructure Management	PMI/PMP candidate	Rational Unified Process	Test plans/execution