Mark Entrekin, MA/OM

My Mission Statement...

...is to live life as completely, honestly and compassionately as possible with consistent doses of reality mixed with
the imagination and dreams that all things are possible as long as I set my mind to creating solutions through
listening, understanding, planning and follow-through.

My experience and background are very diverse. I continually increase my education through corporate training
internet, books and magazines to ensure that I stay on top of changing trends that allow me to improve
personally and professionally.

I am a driver; strong toward completing the goals that we agree on. I am very self-motivated and dedicated to the
corporate Executives as well as the corporation.

I understand there are times when we must temporarily jump through hoops for funding and budgets; sometimes we
have to hurry up and wait, start then stop but we always stay focused on our goals. I feel that achieving the goals that
we set is our top priority.

I am great working with people and understanding their needs. I earn their trust and belief. There are times where
we can follow a methodology to the “T” and many times where we have to learn the hard way, sort of school of
hard knocks but, again, we stay focused on our goals - continually learning, continually improving.

I work toward following all defined actions, processes and procedures, when possible, so that they can be utilized in
the most effective and efficient manner.

I personally and professionally enjoy tracking goals, tasks and accomplishments on consistent, timely and on-going basis.

I drive teams in Agile environments with incrementally measured successes. My broad background promotes success in
multiple methodologies chosen by the corporation. I believe it is very beneficial to maintain accurate cost and schedule
estimates with quick end-result identification to management, sponsors and end-users.

My approach to accomplishment is fairly well defined through consistent personal and team communication, based on
the methodology utilized, so issues and risks can be identified and resolved as soon as possible.

I am passionate about what I do so I work to maintain strong communication toward continued success, to be on time,
under budget, within scope and continually monitoring Quality Assurance (QA) metrics throughout the process.

I am a strong planner and stress that a documented plan is followed or we initiate some defined or recognized change
control process so we can validate any/all modifications.

On the personal side:

a) Enjoy working or volunteering with National, State and Local transportation/development projects
b) Enjoy tasting and appreciating wines from local or international wineries
c) Constantly improving at golf and tennis
d) Enjoy travel and my passport is up-to-date and ready to fly personally or professionally!

Resume:

Mark Entrekin is a very positive, self-motivated, solutions driven leader with extensive experience in completing
goals by establishing a climate that creates desire, commitment and motivation to succeed. He dedicates his strong,
diversified experience to complete goals on time, within budget and to specification. He is a fast thinker, learns
quickly and a very successful communicator.

Primary Technologies / Methodologies

Agile/Scrum	Integration Management	Performance Improvement	SDLC
Business Analysis	MS Project	Project Management	SharePoint
Configuration Management	MS Suite, Outlook	Quality Assurance (QA)	SQL
Infrastructure Management	PMI/PMP candidate	Rational Unified Process	Test plans/execution

PROFESSIONAL EXPERIENCE / ACCOMPLISHMENTS

Contract Business Analyst to United Launch Alliance through The Innovar Group - 2008 - 2009

Created initial Run Books for each of twelve different applications
Created Functional Specification Documents for two separate systems and over 160 reports
Learned SAP BI/ECC to coordinate data from Legacy system to new SAP reporting
Coordinated priority reporting processes with Legacy Lockheed Martin and Boeing users

Agilysys, Inc. 2007 – 2008

Manager, Development Solutions

Managed a Distributed Delivery team in Point of Sale (POS) applications
Opened direct communication with customers in understanding and scheduling program updates worldwide
Worked with vendor based SmartCard systems and reward programs
Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and SharePoint

Contract Consultant as a Project Manager to Multiple Companies - 1999 through 2007

Level 3 Corporation, Broomfield, CO through Harvey Nash Consulting

Completed Unity Communication Plan defining all communication media and processes framework
Managed the Program Charter for the Unity program including all areas of the program scope
Presented at weekly Unity lead meetings on program status, accomplishments, risks and issues
Strong utilization of MS Project, Primavera, Rational Unified Process (RUP), Siebel and SharePoint

Current, Inc., Colorado Springs, CO through TekSystems Consulting

Led in the development of the Project Management Office (PMO)
. Implemented the use of Project Management Institute (PMI) standards
Managed projects including Accu-Sort upgrade, Ecometry to Forecast 21 and Internet Work Order Tracking
Trained employees in Project Management, MS Project 2003, SharePoint, Outlook and Agile methodology

MCI/Verizon Business, Colorado Springs, CO through Comsys Consulting

Project Manager for the Verizon Business Integration Test and Production Parallel schedules
Managed the integration test team of 108 different billing (or billing impacted) systems
Worked with the managers nationwide to acquire appropriate representation
Utilized informal Agile/Scrum, Microsoft Project, Mercury Test Director, Rational Requisite Pro and SQL

ECHENT, LLC, Consulting, Colorado Springs, CO

Consultant to multiple businesses on management, transportation, Internet, E-Commerce, CRM and ERP
Identified and managed new accounts in insurance, financial planning and mortgage lending.
Liaison to political Boards in areas that affect existing contracts or Inter-Governmental Agreements (IGA)
Managed a $60 million annual non-profit budget with contract pricing, viability and cost negotiation

DeVry University, Colorado Springs, CO, Instructor – Adjunct/Part-time

· Instructor for the following courses:

ü BUSN-115 - Introduction to Business and Technology BSOP-206 - Operations Management

ü BUSN-460 & CIS433 - Senior Capstone Courses MGMT-303 - Principles of Management

ü ECOM-210 - Fundamentals of E-Commerce SOCS-185 - Essentials of Sociology

WorldCom, Colorado Springs, QA/Test Manager through Comsys Consulting

Managed local and remote Quality Assurance (QA) teams in back-to-back Production Parallel test releases
Coordinated project plans, test plans, execution and implementation of enterprise order entry systems
Provided positive leadership, on-going direction and activity integration with internal/external teams
Utilized informal Agile/Scrum, Microsoft Project, Mercury Test Director, Rational Requisite Pro and SQL

Rhythms NetConnections, Inc., Project Engineer through Modis Consulting

Facilitated requirements between network engineers, network operations, product development, QA and test
Led in process improvement, training and implementation to streamline production effectiveness
Built communication procedures between isolated areas to increase communication and understanding
Integrated full Software Development Life Cycle (SDLC) methodology

MCI, Colorado Springs, CO 1994 - 1998

Project Manager (Contract to Permanent)

Directed, led and tested numerous projects utilizing the SDLC in Benefits, Human Resources and Payroll
Trained employees in project management, leadership, quality assurance, testing processes
Utilized Waterfall Methodology (Requirements, Design, Implementation, Verification and Maintenance)
Performed intensive testing to integrate the ASI (American Software International) Pension/Benefits system

Additional career positions in prior organizations

Instrumental in programming and Project Management for the AT&T/US West diversification, Fitzsimmons Army
Medical Center/CDSI conversion, Texas Tech Health Sciences Center, Pace Warehouse, American Management
Systems (Sprint), American Television and Communications Corporation, Storage Technology, Oppenheimer Asset
Management and Diners Club.

Professional Leadership and Affiliations

Project Management Institute, Denver, CO

SQuAD (Software Quality Association Denver)

Collegiate Advisor - DeVry University, Colorado Springs

Vice-Chair, El Paso County Highway and Traffic Commission

Commencement Speaker, DeVry University, 2003 Graduating Class

Colorado Coordinator, The Best Parent is Both Parents, Children’s Rights Council

Steering Committee/Board Member - Pikes Peak Regional Transportation Authority

Chair, Pikes Peak Regional Transportation Authority - Citizen's Advisory Committee

Education

MA/Organizational Management - 1999, University of Phoenix, Colorado Springs, CO

BS/Business Information Systems - 1997, University of Phoenix, Colorado Springs, CO

Studies in Chemical Engineering, Computer Science, Texas Tech University, Lubbock, TX

To contact Mark Entrekin, please call (303) 681-9463.