Mark Entrekin, MA/OM

My Mission Statement...

...is to live life as completely, honestly and compassionately as possible with consistent doses of reality mixed with
the imagination and dreams that all things are possible as long as I set my mind to creating solutions through
listening, understanding, planning and follow-through.

My experience and background are very diverse. I continually increase my education through corporate training
internet, books and magazines to ensure that I stay on top of changing trends that allow me to improve
personally and professionally.

I am a driver; strong toward completing the goals that we agree on. I am very self-motivated and dedicated to the
corporate Executives as well as the corporation.

I understand there are times when we must temporarily jump through hoops for funding and budgets; sometimes we
have to hurry up and wait, start then stop but we always stay focused on our goals. I feel that achieving the goals that
we set is our top priority.

I am great working with people and understanding their needs. I earn their trust and belief. There are times where
we can follow a methodology to the “T” and many times where we have to learn the hard way, sort of school of
hard knocks but, again, we stay focused on our goals - continually learning, continually improving.

I work toward following all defined actions, processes and procedures, when possible, so that they can be utilized in
the most effective and efficient manner.

I personally and professionally enjoy tracking goals, tasks and accomplishments on consistent, timely and on-going basis.

I drive teams in Agile environments with incrementally measured successes. My broad background promotes success in
multiple methodologies chosen by the corporation. I believe it is very beneficial to maintain accurate cost and schedule
estimates with quick end-result identification to management, sponsors and end-users.

My approach to accomplishment is fairly well defined through consistent personal and team communication, based on
the methodology utilized, so issues and risks can be identified and resolved as soon as possible.

I am passionate about what I do so I work to maintain strong communication toward continued success, to be on time,
under budget, within scope and continually monitoring Quality Assurance (QA) metrics throughout the process.

I am a strong planner and stress that a documented plan is followed or we initiate some defined or recognized change
control process so we can validate any/all modifications.

On the personal side:

a) Enjoy working or volunteering with National, State and Local transportation/development projects
b) Enjoy tasting and appreciating wines from local or international wineries
c) Constantly improving at golf and tennis
d) Enjoy travel and my passport is up-to-date and ready to fly personally or professionally!

Resume:

Mark Entrekin is a solutions driver and achiever.  He brings over 20 years of tremendous, measurable experience as

a positive, innovative, pull up his shirtsleeves, lead to success, solutions driven professional. This includes extensive

knowledge in creating climates that increase desire, commitment and motivation to succeed. 

 

His diversified background in project, program and team management brings you an increasingly complex

understanding of unique and exciting insights in effective problem solving, coordination, planning, scheduling,

mitigation, risk management, proposal development and efficient process improvement.  His background and driving

attitude gives you results in measured successes.  He drives this success through Agile and iterative methodologies.

 

Mark provides excellent coordination with direct issue resolution and outstanding communication skills.  He also

builds on strong relationships with officers, peers, subordinates and customers.  He is a fast thinker, great leader,

learns quickly and able to expand knowledge with others through the Adult Learning Theory as he successfully

exceeds assigned goals through his team. 

 

He also has tremendous experience in Agile, ITIL and SDLC methodologies.  Additional abilities include working

with customer technology, support requirements, strong communication skills, excellent presentation expertise with

solid interpersonal skills for team and client interaction, balancing and prioritizing work that promotes his analytical

and problem solving capabilities.

Primary Technologies / Methodologies

Agile/Scrum Integration Management Performance Improvement SDLC
Business Analysis MS Project Project Management SharePoint
Configuration Management MS Suite, Outlook Quality Assurance (QA) SQL
Infrastructure Management PMI/PMP candidate Rational Unified Process Test plans/execution

PROFESSIONAL EXPERIENCE / ACCOMPLISHMENTS

Precision Mechanical Contractors, Inc.                                                       April 2010 to Current

Director, Business Development

·         Creates and manages long-term relationships including identifying  ongoing revenue opportunities

·         Directs coordination with new and existing vendors, Chambers of Commerce and power companies

·         Negotiates prices, materials, estimates labor, schedules tasks and  manages the service team

 

Ceridian Corporation, Atlanta, GA – through Ciber, Inc.                           Nov. 2009 to March 2010

Project Manager, Military One Source Technical Center of Excellence

·         Created master project plan and schedules for multiple projects utilizing Microsoft Project 2007

·         Led in the initiation of three projects requiring DIACAP to ensure risk management accreditation

·         Projects included Business Intelligence, Customer Portal and Content/Data Management

·         Coached  in the use of Agile (Scrum) methodology with on-site and off-site projects

 

United Launch Alliance (ULA), Littleton, CO - contract                             August 2008 to July 2009

Business Analyst / Project Manager / Tier-3 Support

·         Led the DSS (Decision Support System) Oracle conversion to ULA Data Warehouse (DW)

·         Created Functional Specification/C&A Documentation for merging corporate systems

·         Utilized SAP BI/ECC to convert/consolidate data from Legacy ULA to SAP DW

·         Scheduled priority reporting processes with Legacy Lockheed Martin and Boeing users

 

Echent Consulting                                                                                        March 2008 to August 2008

Technical Writer/Tester 

·         Contracting for Test Common (www.TestCommon.com) as a technical writer and for ProtoTest

       ( www.ProtoTest.com) as a tester while searching for employment

 

Agilysys, Inc., Las Vegas, NV                                                                      Nov. 2007 – January 2008

Manager, Development Solutions

·         Led, coached and taught the development team in Agile/Scrum methodology with Point of Sale (POS)

      applications where each system utilized multiple server environments with Agile/Scrum, SharePoint,

      MS Project, Outlook, IBM hardware, SDLC (Systems Development Life Cycle), MS Framework,

      embedded testing and scripting languages

·         Opened direct communication with our vendors and customers in understanding, testing and scheduling

       installations/updates across the United States and Internationally

·         Development Manager for the travel and hospitality industry including hotels, restaurants, casinos and

      cruise ships with iterative benchmarking for operational performance

 

DeVry University, Colorado Springs, CO                                                     May 2003 – October 2005

Instructor – Adjunct/Part-time – strong emphasis on Adult Learning Theory

·         BUSN-115 - Introduction to Business and Technology     BSOP-206 - Operations Management

·         BUSN-460 & CIS433 - Senior Capstone Courses             ECOM-210 - Fundamentals of E-Commerce

·         MGMT-303 - Principles of Management                           SOCS-185 - Essentials of Sociology

 

Contract Consultant for multiple companies                                                 March 1999 – October 2007

Program Manager

 

Level 3 Corporation, Broomfield, CO through Harvey Nash, Inc.

·         Completed the Unity Communication Plan that defined all communication media and processes as an

      overall framework for managing and coordinating the wide variety of infrastructure that, directly or

      indirectly, provided results in the overall program. Utilized RUP (Rational Unified Process).

·         Led in the modifications to the Program Charter, including all areas of program scope, as the Charter

      is a critical element in the program process and needs to be the single point of reference

·         The Charter also served as a contract between the sponsors, developers, testers and users stating

       what will be delivered according to the agreed upon budget, schedule, risks, resources and standards

 

Current, Inc., Colorado Springs, CO through TekSystems Consulting

·         Assisted the current leadership in developing a Project Management Office by demonstrating the ROI

       benefits of strong project planning with Agile/Scrum, MS Project 2003, SharePoint and Outlook

·         Implemented the use of Agile/Scrum and Project Management (PMI) standards into the organization

·         Assisted and trained employees and contractors on Project Management and the use of Project 2003

 

MCI/Verizon Business, Colorado Springs, CO through Comsys Consulting

·         QA Project Manager for Verizon Business Integration Test and Production Parallel utilizing Microsoft

       Project, Mercury Test Director and Requisite Pro

·         Led the deployment integration team including master projects with over 600 high-level test steps and

       thousands of detail tasks where I coordinated sub-project testing through the management of 108

       different billing (or billing impacted) systems and 15 separate divisions

·         The Production Parallel schedule I created/managed included over 300 summary level steps with over

      70 different billing systems and over 15 separate detailed project plans in environment build, planning,

       testing and execution of a mirrored production process

 

ECHENT, Consulting, Colorado Springs, CO

·         Consultant to businesses on management, marketing, construction, transportation, internet, E-Commerce,

       Information Systems (IS) and telecommunication resources

·         Identified and managed accounts in financial planning within the insurance and mortgage brokerage

       industries by writing and modifying internal processes in sales management and sales reporting

·         Liaison to political Boards in areas that affect City’s, Town’s, County’s and the State in reflection of existing

      contracts and/or Inter-Governmental Agreements (IGA)

 

WorldCom, Colorado Springs

·         Project Manager for local and remote test teams in back-to-back (quarterly) Production Parallel test releases

      with responsibility for all phases of Quality Assurance (QA)

·         Facilitated test management throughout multiple departments and remote organizations utilizing Agile/Scrum,

      MS Project and MS Outlook

·         Assisted the testing and QA in the 2001.3 release of Managed Services Production Automation (MSPA) with

       achievements including hands-on testing, leading QA within multiple departments, local and remote, test all

       modifications within the organization while improving the communication between local and remote entities

 

Rhythms NetConnections, Inc.

·         Facilitated requirements between network engineers, network operations, product development, QA, training

       and implementation to streamline production effectiveness

·         Achievements included building communication procedures between departments with technical staff and

       providing links between isolated areas to increase communication and understanding

·         Integrated full life cycle methodology, reviewed executive level reports with client management

 

MCI, Colorado Springs, CO                                                                                            June 1994 - December 1998

Program Manager

·         Led, tested, converted and deployed numerous projects utilizing the SDLC in Benefits, Human Resources and

      Payroll with American Software International (ASI) applications

·         Interviewed and selected skilled applicants to improve team capabilities and trained employees (permanent

      and contract) in HR, conversions, leadership, quality assurance and testing processes

·         Integrated the ASI Human Resources Information System (HRIS)  with the existing ASI Payroll system

 

PROFESSIONAL LEADERSHIP AND AFFILIATIONS

 

Project Management Institute, Denver, CO

SQuAD (Software Quality Association Denver)

Collegiate Advisor - DeVry University, Colorado Springs

Vice-Chair, El Paso County Highway and Traffic Commission

Commencement Speaker, DeVry University, 2003 Graduating Class

Colorado Coordinator, The Best Parent is Both Parents, Children’s Rights Council

Steering Committee/Board Member - Pikes Peak Regional Transportation Authority

Chair, Pikes Peak Regional Transportation Authority - Citizen's Advisory Committee

 

EDUCATION

MA/Organizational Management - 1999, University of Phoenix, Colorado Springs, CO

BS/Business Information Systems - 1997, University of Phoenix, Colorado Springs, CO

Studies in Chemical Engineering & Computer Science, Texas Tech University, Lubbock, TX

 

To contact Mark Entrekin, please call (601) 850-3900.